Return & Exchange Policy

Mexic-Arte Museum Store does not offer Exchanges, Returns, or Refunds on any items purchased both in-store and online. All sales are final.

Please inspect all items, item descriptions, and size charts carefully before purchasing. Sizes displayed on garments are for reference and may not be standard.

Once a customer has ordered, items become the property and responsibility of the purchaser. If a product arrives damaged, or misplaced, it is the purchaser’s responsibility to contact their local USPS branch. We do not issue refunds or replacements for products missing or damaged in transit. To give you all the necessary information to make your claim, email us with your order number in the subject line at

Please enter your shipping address correctly as once it has been received, and your order has been shipped we cannot alter the address, and you will be charged the applicable postage rate to resend.